Returns & Exchanges
At philosophy, we want you to be fully satisfied with your skincare and fragrance journey. If a product does not meet your expectations, you can return any item purchased from our website within 30 days of the delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid USPS shipping label provided at the end of the return process to ensure your package is tracked correctly.
Pack Your Items
Securely place the products in their original packaging, include the return slip, and affix the prepaid label to the outside of the box.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing